Q: How long will it take to clean my leather jacket?
A: Our goal is to have all garments processed in three days. Items requiring repair may take longer.

Q: Will ink come out of leather?
A: Unfortunately no. The degree of success depends greatly on the type of leather. We can sometimes disguise the area with specially formulated dyes.

   Top Grain:  80% success with possible shine to the area
   Naked Skin:  50% success with possibility of disguising area
   Suede:  30% success with stain still visible.

Q: The shoulders and sleeves of my jacket are turning a lighter color. What can be done?
A: Sounds like you have a garment with a naked finish. You are describing oxidation. Exposure to light and atmospheric gases can cause leather dyes to oxidize. Check protected areas under collar to verify this. This can be even more noticeable after cleaning. However, finishes can be applied to disguise these areas, but the texture can change with this approach.

Q: What's the best way to store my leather coat?
A: It would be best to store it in a climate controlled vault just like a fur. This is not always possible. Store in a cool, well ventilated area. Never store a leather garment in a plastic bag. If your leather does develop mildew, in most cases this can be professionally cleaned to remove the damage (depends on severity)

Q: I have a large tear in my jacket, can it be repaired?
A: Yes, and there are options. The tear could be simply sewn to prevent more damage. A scar will be visible. Same would be true if a patch was used. While more costly, a panel replacement is the best option. Every effort is made to make skin color and texture.

Q: My jacket gets water spots when it rains. Can I prevent this?
A: First of all, wet garments should be allowed to dry naturally. Never subject your garment to heat (hair dryer, clothes dryer, etc.) After drying, use a very soft brush or high density sponge to raise the nap. You could also apply a water & stain protector. Always follow the instructions carefully. After cleaning, a professional leather cleaner can also apply this protection upon request.

If you have any questions, feel free contact us.